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How to Understand Your Media for Strategic PR Success

Thursday, November 24th, 2011

Richard Edelman addressed the IPR about the future of PR earlier this month. I just wanted to share his summary of the way we can categorise media channels, and ultimately help us understand how to use them more effectively.

You can download the full transcript should you wish to here.

It includes great little quotes (which may or may not be his?) like:

Content is infinite but attention is finite.

He reveals four principles. The one I want to share with you distils and clarifies the increasingly fragmented and confusing world of media into four groups. Read it and your understanding of media will immediately be brought into sharp focus. And that can only be a good thing!?

Here goes:

Principle Three: Take Full Advantage of Democratized Media

In the digital era, news is everywhere. According to the Pew Research Center, nearly half of Americans say they get news from as many as six media platforms on a typical day.

Content is infinite … but attention is finite. More than ever before, stories need to be repeated … available where people are spending their time reading, watching and participating.

Our greatest challenge today is deciding where to begin telling a story.
There are four distinct, but related, types of media today:

  • mainstream
  • hybrid
  • social, and
  • owned

Imagine them as a four-leaf clover.

In the first leaf, mainstream, we have the traditional delivery vehicles of print or broadcast.

In the second leaf, hybrid, are the dot.com versions of traditional media and media that is born digital like the Huffington Post.

The third leaf, social, includes Facebook, Twitter feeds and YouTube channels.
The fourth leaf, owned, includes a brand or company’s websites and apps—vitally important because every company should be a media company.

Sitting in the middle of the clover is search, the new on-ramp to all forms of media, as well as content which fuels ―search rank.

And there are also new influencers, such as the 25,000 people who provide half the world’s tweets. They’re passionate, fast, and prolific, which makes their expertise and personal experience resonate globally.

Two quick examples of the media clover in action:

Xbox Kinect engaged with tech bloggers six months before launch, received strong feedback that prompted product improvements, and then went to mainstream and social media to promote launch events across the globe.

Ben and Jerry’s ice cream relied on a Facebook app to crowd-source a new flavor, and only then promoted it to blogs and mainstream media.

Richard concludes this section with my favourite focus on storytelling. Liberating times for PR practitioners smart enough to bin the bad old days of churn and blast out.

We must work to stimulate storytelling that creates motion across all of the different types of media. We must ensure that personal stories and ideas are part of our output and that high-quality content … infographics and short-form video … can be easily found and shared to enhance search results.

Social Media Fatigue and the Rise of Niche On-line Communities

Tuesday, August 9th, 2011

Google + I like. But I am yet to muster the energy or inclination to make a go of it.

I’m on Twitter, Facebook, LinkedIn, FourSquare, YouTube. I also contribute to various online forums including UK Business Forums and a football forum. Will the added benefit I receive from this new community be worth the time and effort?

I’d love to think so. I can see the valuable contribution the new interface offers. But, even with that in mind, I’m not sure.

Chris Brogan Writes:

One of the biggest pushbacks I hear from people when I talk about how wonderful I think Google+ will be for business professionals is that they’re tired. They’re tired of joining a new social network. They’re tired of going through the dance of re-adding their friends and connections on yet another platform. They’re tired of having to think up even more content for yet another platform, after having finally committed to Facebook or Twitter or wherever else.

via Social Media Fatigue.

The big selling point for any business to be involved in theses massive established social media sites is the sheer numbers involved.  You can ‘in theory’ reach billions of people with just one tweet right?  Of course not.

The reason this isn’t true is the finite amount of attention people have available in any given day. We prioritise our attention according to personal interests as opposed to  sucking in as many tweets, for example, as possible.

So, as a business do I master Google + and the thousands of new opportunities it may represent? Or do I seek out niche communties already available as groups on LinkedIn? Using hashtags on Twitter? And on Facebook pages?  Do I, perhaps set up my own content hub to generate information, curate content and engage in online dicsussions with a clearly defined actively-listening target group?

Several banks have chosen to focus their social media strategy on one section of their customer target base. Royal Bank of Scotland, one of our clients, has developed a niche on-line community called Keep Britain Biking to appeal to  motorcyclists in order to encourage customer interaction with their Devitt insurance brand. Barclays bank is using a niche community called 100 voices to appeal directly to students with the promise of a community that contains information “written by students, for students”.

via Niche communities and the future of social media in financial services |Social media agency London | FreshNetworks blog.

Google + is a massively relevant and significant opportunity for everyone online. But increasingly, I want communities that obviously reflect my passions and interests and those of my customers.  And I’ll sacrfice the big number in favour of a group of like-minded people who are actively listening to what we all say.  And an active community of people who introduce content that adds value to our conversation.

 

 

How to Attract Journalist Attention using Personal Pitches with YouTube

Sunday, January 4th, 2009

Imaginative way to use YouTube for personalised pitches.

More info here http://personalbrandingblog.wordpress.com/2008/06/09/guide-to-pitching-a-blogger/